Terms of Service.

1. Who these terms are between

These Terms of Service (“Terms”) are an agreement between you and StaffIntra (“StaffIntra”, “we”, “us”). They govern your use of the StaffIntra website and the StaffIntra platform (together, the “Services”). If you use the Services on behalf of an organization, you confirm you are authorized to accept these Terms for that organization, and “you” means both you and that organization.

2. Accepting these terms

By creating an account, starting a trial, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services. Where your organization has signed a separate order form or written agreement with us, that agreement takes precedence over these Terms to the extent of any conflict.

3. Your account

You are responsible for the accounts created under your workspace, for keeping login credentials secure, and for the activity that happens under those accounts. Tell us promptly if you believe an account has been accessed without authorization. You are responsible for the people you invite and the access levels you grant them.

4. Trials

We offer a free trial so you can evaluate the platform before you pay. The trial lasts for the period stated at sign-up and requires no payment card to begin. At the end of the trial you can choose a paid plan to continue; if you do not, access to paid features may be paused or the workspace may be closed. We may change the length or terms of trials for future sign-ups.

5. Plans, billing and taxes

Paid plans are billed per active user on the plan and billing cycle you select, and current pricing is shown on our pricing page. Fees are charged in advance for each cycle and, unless stated otherwise, are non-refundable for the period already started. You are responsible for any taxes that apply to your purchase. We may change pricing, and we will give reasonable notice before a change affects your next renewal.

6. Cancellation and suspension

You can cancel at any time, and cancellation takes effect at the end of your current billing cycle. We may suspend or limit the Services if payment fails, if these Terms or the acceptable use section are breached, or where necessary to protect the Services or other customers. Where practical, we will let you know before we do so.

7. Acceptable use

You agree not to use the Services to:

• break the law or infringe the rights of others;
• upload malware, or attempt to disrupt, probe or gain unauthorized access to the Services;
• reverse engineer or copy the platform except where the law expressly allows it;
• resell or provide the Services to a third party except as expressly permitted; or
• send unlawful, abusive or deceptive content through the Services.

8. Your content and data

You keep ownership of the content and data you and your people put into the platform (“Your Data”). You grant us the permissions needed to host and process Your Data so we can provide the Services. We handle personal data as described in our Privacy Policy and, where applicable, under a separate data processing agreement with your organization. You are responsible for having the right to put Your Data into the platform and for how you configure access to it.

9. Our intellectual property

The Services, including the software, design and content we provide, remain our property and that of our licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Services during your subscription. Nothing here transfers ownership of the platform to you, and feedback you send us may be used to improve the Services without obligation to you.

10. Third-party services and integrations

The platform can connect to third-party tools you choose to use. Those tools are provided by their own vendors under their own terms, and we are not responsible for them. Enabling an integration may allow the exchange of data between the platform and that tool as you direct.

11. Availability, warranties and disclaimers

We work to keep the Services available and reliable, but we do not promise they will be uninterrupted or error-free. Except where the law says otherwise, the Services are provided “as is” without warranties of any kind, and we disclaim implied warranties such as merchantability and fitness for a particular purpose. Some jurisdictions do not allow certain disclaimers, in which case those disclaimers apply only to the extent permitted.

12. Limitation of liability

To the extent permitted by applicable law, neither party is liable for indirect, incidental or consequential damages, or for lost profits or lost data, arising from the Services. Our total liability for any claim relating to the Services is limited to the amount you paid us for the Services in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

13. Changes, governing law and contact

We may update these Terms from time to time; when we make a material change we will update the effective date above and, where appropriate, give notice through the Services. Continuing to use the Services after a change means you accept the updated Terms. These Terms are governed by the applicable law of the jurisdiction in which StaffIntra operates, without regard to conflict-of-law rules. Questions about these Terms can be sent to legal@staffintra.com.